Contact us

Talk to us about your care-management requirements.

Whether you are evaluating the platform, setting up an agency account or need help with an existing service, use the contact details below to reach the appropriate team.

01

Product and sales enquiries

If you would like to understand the platform, discuss your agency requirements, subscription options or deployment approach, contact our sales team. Please include your organisation name, approximate workforce size and the main workflows you want to improve.

02

Existing customer support

For account access, configuration, billing or technical support, contact the support team from the email address associated with your agency account where possible. Do not send passwords, payment-card details or confidential care records by ordinary email.

03

Security and privacy enquiries

For privacy, data-protection or security-related questions, contact us using the general contact email and clearly mark the subject as Privacy or Security so the enquiry can be routed appropriately.

04

What to include in your message

Please provide your name, organisation, contact email, a concise description of your enquiry and any relevant non-sensitive reference number. Avoid including special-category personal data unless specifically requested through an approved secure channel.

Ready to get started?

You can create your agency account online and configure your organisation when you are ready.

Register your agency